Experience
Service and Interaction Designer • Fjord, Part of Accenture
May 2021 - Present
Demonstrates versatility across healthcare, retail, finance, and public sectors, creating impactful digital experiences using design research, interaction design, and usability testing for clients.
(Contract) Product Designer • Zerigo Health
March - May 2021
Redesigned a patient-facing mobile app to elevate accessibility, information architecture, and visual design, empowering patients with personalized, real-time progress updates for effective health management. Worked closely with a team of designers, developers, and senior business leadership to iterate and ship designs.
Product Designer • Freelance
February - May 2021
Delivered intuitive and person-centered design solutions for a variety of clients, including:
Flapjack.co: Drove early-stage visual and information hierarchies while mentoring junior designers on the small design team; built a responsive design system from the ground up.
San Francisco State University: Produced content and visual design for a high-profile non-profit event.
Calendar Kickstarter Start-up: Developed content design with a marketing-lens for promotional campaigns.
UX Design Intern • Silicon Valley Social Innovation Lab
May - October 2020
Conducted comprehensive user research to prototype accessible features that fostered greater participation of disabled students on an online STEM learning platform.
Education
Certificate in UX/UI Design and Front-End Development • University of California, Berkeley
24-week program collaborating on projects with beginner to mid-level UX Designers and Researchers. Capstone project involved ideating, designing and coding a website from scratch (see: https://hihereforyou.com/).
Bachelor of Science, Cognitive Science • University of California, Santa Cruz
Emphasis in Human-Computer Interaction and Neuroscience. 2 years as a Research Assistant in a UX-focused Perception lab, studying social media effects on personalities, how people read (or don’t) terms and conditions, and eye-tracking for implicit biases.
Skills
Strategy • Service design, user journeys, personas, workshop creation facilitation, storyboarding and storytelling
Design • Accessibility, design systems, wireframing, high-fidelity & rapid prototyping, information architecture, visual design
Research • Ethnographic research, user interviews, usability testing, surveys, and competitive analysis.
Etc • Cross-functional team leadership, Basic HTML/CSS