Dee is a multidisciplinary product designer, based in San Francisco, driven to create accessible experiences.

Come learn more about me or see what I can bring to the table by checking out my resume and work below.

Boosting Confidence at Jobsites

Service Design Lead • User Research • Usability

Led the design and user research for a VR training program, conducting usability testing and interviews to refine the experience and ensure real-world applicability.

Screen 1 depicts a menu of options with "calculate my isolation period clicked", screen 2 asks the user more COVID questions, and the final screen shows a personalized COVID calendar

Self-Service COVID-19 Tool

Design Lead • Interaction + Visual Design

Collaborated with a cross-functional team to conceptualize a personalized COVID-19 tool to help stressed and sick Californians safely isolate and quarantine.

A GIF showing the first few steps in the CDPH Virtual Assistant COVID case investigation survey

Participant Drop-off Predicament

Service Design Co-Lead • User Research

Investigated a 50% attrition-rate through in-depth interviews, provided design recommendations grounded in insights from affinity mapping.

Two mockups of the redesigned authentication portal. Screen 1 shows a failed authentication modal and screen 2 shows a summary of failed questions with a chat screen on the right-hand side

Banker Experience Redesign

Research • Interaction Design • Visual Design

Optimized a CNB’s authentication user flow, eliminating redundancies and incorporating innovative features to improve efficiency; leveraged research data to reimagine a more functional and personalized Salesforce experience.

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